All Our Ideas
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are...
View ArticleCerb
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay...
View ArticleHelp Scout
Help Scout is the ideal small business help desk. Delight customers in less time and keep your team on the same page ... all this and it only takes 4 minutes to setup.
View ArticleosTicket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage,...
View ArticleTender Support
Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the...
View ArticleUserReport
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online...
View ArticleOTRS Help Desk
OTRS is the leading help desk software solution that makes the communication with your clients more transparent and easier. From incidents to service requests, with the web-based Open Source help desk...
View ArticleSirportly
Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs,...
View ArticleVisionProject
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product...
View ArticleDeskero
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional...
View ArticleWeb Help Desk
The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a...
View ArticleSupportFu
SupportFu is he easiest way to scale one-on-one customer service. Your customers will never see a ticket number & will never have to log into anything - to them, it's just email.
View ArticleVivaDesk
Offers on-demand help desk software, including customer support, asset management and knowledge base. No install. No maintenance. VivaDesk is web-based help desk software with an intuitive support...
View ArticleTeamSupport.com
Our online help desk is so much more than “just another ticketing system.” Most help desk systems are best suited for one-on-one communications with your customers and do not focus on the big picture....
View ArticleDesk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there...
View ArticleKronoDesk
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk...
View ArticleHelpSumo
HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
View ArticleeBLVD
Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
View ArticleClickDesk
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats...
View ArticleUserEcho
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and...
View ArticleUseResponse
UseResponse is a fully customizable, self-hosted customer feedback software and support system with open code that you can place on your server. More flexibility and control for one-time fee, no...
View ArticleeStreamDesk
Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you...
View ArticleIntraService
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented...
View ArticleDeskPRO
DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.
View ArticleZent.IO
Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web...
View ArticleGetSmily
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and...
View ArticleSaaSiter Feed
Increase users engagement for your SaaS application. Imagine this as your own private Twitter feed. Share articles, webinars, and development plans, all of which are some of the best practices and are...
View ArticleInvGate Service Desk
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management,...
View ArticleZonka Feedback
Zonka Feedback is a Customer Experience Management Platform for hospitality, healthcare, wellness, retail and similar businesses. Capture guest feedback at restaurants on tablets after their meal or...
View ArticleDirectly
On-demand customer service apps for fast-growing companies. Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out....
View ArticleKeeping.com
Keeping™ is the world’s first helpdesk that works inside Gmail. Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more...
View ArticleGoToHelpDesk.net
GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.
View ArticleCopiny
Copiny is a customer community platform that allow companies to have dialogue with their customer on the site. Using our platform companies reduce support cost up to 20% and get x15 times more customer...
View ArticleHelpSite.io
HelpSite.io gives you… - A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast. - A smart contact form that...
View ArticleTrakdesk
Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features...
View ArticleBornevia
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place. Make multichannel support easy by everyone in your...
View ArticleHelpy.io
Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more: - Private...
View ArticleSupportbench
Supportbench is your next level in customer support. It empowers you to deliver on what you promise to your customers. Whether people are reaching out to you by email, twitter, or any other channel;...
View ArticleSupportPal
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation...
View ArticleEvayadesk
Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based pricing. Email alerts
View ArticleInforobo
Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding...
View ArticleGorgias Helpdesk
Gorgias is a helpdesk built to provide great support at scale. It provides the best API in the space to connect your CRM, your order management system, etc. You can manage all your customer support...
View ArticleWantoo.io
Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set it up in seconds.
View ArticleOpenSupports
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only...
View ArticleAzureDesk
The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk...
View ArticleBizpopuli
Your online customer feedback software. Fast, easy and without worries or small print. Bizpopuli wants to be the voice of the people in your business. And help business to understand and facilitate...
View ArticleReadyDesk
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
View ArticleBugPlug
BugPlug is a super-simple user feedback and bug submission capture tool. The widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running. When a...
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